Fun36 Privacy Policy – How We Protect Your Data
This Privacy Policy explains how fun36 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to taking your privacy seriously and ensuring your data is handled responsibly at all times.
This policy applies to all users who access the fun36 platform, including via the website and mobile app.
Fun36 · Current version
Types of information we collect from you
When you use the fun36 platform, we collect several categories of information to enable our services to function properly and securely. Below is a detailed breakdown of each type of information we may collect:
Account and identity information
During registration, you are required to provide information such as your full name, email address, phone number, date of birth, and other details needed to verify your identity. This information is used to manage your account, process transactions, and maintain platform security.
Payment information in MYR
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to your chosen payment method, such as local bank account details, e-Wallet numbers, or FPX information. Payment information is handled through encrypted channels and is not stored directly on fun36 servers except where required for transaction verification.
Device and browser information
We automatically collect technical information when you access the platform, including device type, operating system, web browser, IP address, access time, and pages visited. This helps us identify technical issues, improve platform performance, and detect suspicious activity to keep your account secure.
Platform usage and activity data
We record information about how you use the platform, including games played, session duration, wagering amounts (excluding sensitive financial details), and account setting preferences. This data is used to personalise your experience and improve platform content.
Summary of data collected
- Account & identity information
- MYR payment details
- Device & browser data
- Platform activity records
- Cookies & tracking data
How your information is used
Account and transaction information is used to process deposits and withdrawals in MYR, manage your account balance, and ensure all platform functions run smoothly for you.
Device data and login information are used to detect unauthorised access attempts, verify user identity, and protect accounts from fraud or misuse.
Your email address and phone number are used to send important account notifications, respond to customer support enquiries, and keep you informed of platform changes that affect you.
Cookies and tracking technologies
The fun36 platform uses cookies — small text files stored on your device — to enable essential platform functions and enhance your user experience. We use several types of cookies:
- Session cookies: Keeps you logged in during an active session and saves temporary setting preferences. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your language preference, display settings, and other customisations so you don't have to reconfigure them each time you log in.
- Internal analytics cookies: Collects aggregated, anonymised platform usage data to help us understand which parts of the platform are most frequently used and where improvements are needed.
You can configure your browser to reject or delete cookies, though this may affect certain platform features. By continuing to use fun36 after receiving the cookie notification, you agree to the use of cookies as described here.
How your data is stored and protected
Fun36 uses SSL (Secure Socket Layer) encryption to protect all communications between your device and the platform's servers. Personal data is stored on servers secured with strict access controls and multi-layered security measures.
Account passwords are never stored in plain text — they are processed using an irreversible cryptographic hashing method. Sensitive payment information is handled through third-party payment processors that comply with industry security standards.
Fun36 retains account and transaction records for as long as required to meet applicable legal and regulatory obligations in Malaysia. Data that is no longer needed will be deleted or anonymised in accordance with established data management procedures.
- SSL encryption on all communications
- Passwords are cryptographically hashed
- Multi-layered server access controls
- Payment processing through secure channels
Sharing information with third parties
Fun36 does not sell, rent, or share your personal information with third parties for marketing or commercial purposes without your explicit consent. However, there are limited circumstances where data sharing is necessary to operate the service:
- Payment processor: Information required to process MYR deposits and withdrawals is shared with approved payment processors that comply with industry security standards. They receive only the minimum information necessary for processing purposes.
- Technical infrastructure provider: Hosting and infrastructure service providers that store data on our behalf are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
- Legal requirements: fun36 may disclose information to the relevant authorities when required to do so by applicable Malaysian law, court order, or in the context of a legitimate criminal investigation.
Outside of the situations described above, your data remains under fun36's control and is not shared with any external parties without your consent.
Your rights as a user over your personal data
As a fun36 platform user, you have several rights regarding your personal data, which you may exercise at any time by contacting our support team:
- Right to access: You have the right to request a copy of the personal information we hold about you. Your request will be processed within a reasonable timeframe once your identity has been verified.
- Right to rectification: If you believe any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Some of this information can be updated directly through your account profile settings.
- Right to erasure: Under certain circumstances permitted by law, you may request the deletion of your personal data from our records. Please note that we may be required to retain some data to fulfil legal obligations or for periods specified by applicable financial regulations.
- Right to restrict processing: In certain situations, you may request that we restrict how we process your data — for example, while a dispute about data accuracy is being investigated.
To exercise any of these rights, contact the fun36 support team by email at [email protected] with a clear description of your request. We will respond within a reasonable timeframe once your identity has been verified.
Policy updates and how to contact us
Fun36 reserves the right to update this Privacy Policy from time to time to reflect changes in data handling practices, legal requirements, or platform service improvements. Where there are significant changes, we will notify users via in-platform notifications or their registered email address.
Users are responsible for reviewing this page periodically. Continued use of the fun36 platform after an updated Privacy Policy takes effect will be considered acceptance of the new terms.
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your privacy rights, please reach out to us through the following channels:
- [email protected]
- Monday – Sunday, 8am – 12midnight
- Check our FAQ for quick answers
Questions about privacy, or ready to start playing?
Contact us with any questions about your data, or register a free fun36 account and start enjoying online entertainment today.